Everything your business needs to talk with customers, capture leads & close deals.

From First Question to Booked Appointment

Instead of making visitors fill out static forms or wait for business hours, Aidni chats with them in real time. It answers pricing and service questions with zero hallucination, captures their details naturally, and routes hot opportunities directly to your team.

Website AI Assistant

A friendly, customizable chat assistant that greets your website visitors, answers questions about your services, and guides them toward taking action.

Automated Lead Capture & Qualification

Captures visitor contact details naturally during conversation when interest is highest. Classifies intent, budget, and timeline so you know who is ready to buy.

Seamless Live Human Handoff

When an inquiry requires personal attention or a customer asks for a human, the assistant instantly alerts your staff and pauses auto-replies for smooth takeover.

Automated Flows & Document Attachments

Trigger automatic document and brochure dispatch the moment a customer requests materials (e.g. "send me the doc", "brochure", "catalog", "pricing").

95+ Languages with Auto-Detection & RTL Support

Speak to global customers naturally in their own language. Automatically detects visitor language, cross-references your knowledge base, and responds fluently in European, Arabic (with native Right-to-Left formatting), and Indian languages.

Single Source of Truth Across All Customer Touchpoints

Update your knowledge base once, and changes instantly reflect across your website widget, WhatsApp Business, Instagram DM, Slack workspace, and Microsoft Teams.

Official WhatsApp Cloud API & Broadcast Campaigns

Connect your business WhatsApp number to answer customer queries 24/7, qualify incoming leads, automatically send PDF brochures, and launch targeted broadcast campaigns with zero per-message markup.

Instagram DM & Messenger Auto-Replies

Capture social traffic effortlessly. Automatically respond to incoming Instagram Direct Messages, story mentions, and Facebook Messenger chats with contextual guidance.

Automated Telegram Bot

Deploy a fast, responsive Telegram bot for customer communities, client support groups, and direct client interactions with full document grounding.

Slack & Microsoft Teams Workspaces

Turn your knowledge base into an internal company copilot. Team members can @mention the assistant in channels to get verified answers on policies, docs, and specs.

Answers from Your Business Content — Not the Internet

Traditional bots hallucinate or answer from random internet training data. Aidni bounds every answer to your verified files, website pages, and databases. If your content doesn't have the answer, it gracefully says so instead of guessing.

Automated Website & Sitemap Sync

Enter your website domain or sitemap URL. Aidni crawls your pages, extracts relevant information, and keeps your assistant updated as your site changes.

Document Uploads & Catalogs

Upload PDFs, Word documents, Markdown guides, spreadsheets, or paste raw text. Aidni parses, chunks, and structures your documents into instant AI memory.

Live Database Lookups

Connect PostgreSQL or MySQL databases to answer real-time questions about product availability, order status, booking slots, or account records.

Clickable Source Citations & No Guesswork

Every response includes clickable source citations so customers and your team can verify exactly which page or document provided the answer.

Turn Inbound Inquiries & Outbound Broadcasts into Revenue

Aidni combines background inbox intelligence with high-converting outbound outreach. Sync your Meta WhatsApp Business account and email domains to dispatch campaigns, clean recipient lists, and let autonomous AI agents qualify every inbound reply 24/7.

Official WhatsApp Broadcast Campaigns & AI Auto-Followup

Broadcast targeted WhatsApp marketing and utility messages directly through your official Meta WhatsApp Cloud API credentials. Sync approved templates, map dynamic variables from CSV, and let AI autonomously qualify incoming replies.

Inbox Lead Intelligence & Triage

Monitors incoming emails, identifies high-intent buyer replies, scores sentiment, and alerts your sales team before opportunities go cold.

Direct SMTP Bulk Email Campaigns

Send targeted email campaigns directly from your verified Google Workspace, Microsoft 365, or Amazon SES with zero middleman per-email fees.

RAG-Grounded AI Draft Replies

Generates contextually accurate email response drafts citing your exact business documentation, policies, and pricing. Review, edit, and dispatch in seconds.

For technical teams → Explore architecture

Under the hood of Aidni’s friendly interface lies an enterprise-grade retrieval pipeline: PostgreSQL pgvector, HyDE query expansion, read-only SQL sandboxing, and strict tenant isolation.

Dual-Stage Dense Retrieval with HyDE & PostgreSQL pgvector

Aidni combines PostgreSQL pgvector dense embeddings with Hypothetical Document Embeddings (HyDE) and semantic cross-encoder reranking to achieve 99.4% retrieval precision @ k=4 with P95 latency under 850ms.

pgvector & HNSW Dense Indexing

Vector embeddings are stored and queried natively inside PostgreSQL using HNSW (Hierarchical Navigable Small World) index graphs for ultra-fast cosine similarity lookups.

HyDE Query Expansion & Semantic Reranking

Transforms colloquial visitor questions into hypothetical answer passages before vector embedding, bridging the vocabulary gap between customer phrasing and technical manuals.

Schema-Aware SQL Generation & Safe Connectors

Translates natural language questions into read-only parameterized SQL queries against connected Postgres or MySQL databases with strict query timeouts and injection prevention.

AES-256-GCM Encryption, RLS & Zero Model Training

Sensitive data is masked before prompts leave your server. Stored credentials use AES-256-GCM encryption, while PostgreSQL Row-Level Security ensures strict multi-tenant data isolation.