Data Protection & GDPR

Last updated: July 2026. How we comply with the General Data Protection Regulation and protect your data.

Your Privacy Rights

Data Minimization

We only collect the data necessary to provide you with our chatbot services.

Secure Storage

Data is encrypted in transit and at rest using enterprise-grade security.

Right to Erasure

You can request full deletion of your account and ingested data at any time.

1. Our Commitment to GDPR

At aidni.io, we take the security and privacy of your data seriously. We are committed to complying with the General Data Protection Regulation (GDPR) and providing you with transparency and control over your personal information.

2. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure ("Right to be Forgotten"): You can request that we erase your personal data under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you.

3. Data Processing & LLMs

When you upload documents or connect data sources to aidni.io, we process this data to generate embeddings and provide conversational AI capabilities. We do not use your proprietary data to train public LLM models. All data sent to our AI providers (via OpenRouter) is used strictly for inference during your chat sessions and is not retained by them for model training purposes.

4. Sub-processors

To provide our services, we use industry-leading third-party sub-processors who are also GDPR compliant:

  • Supabase: For secure database hosting, authentication, and file storage.
  • OpenRouter / OpenAI: For generating embeddings and LLM completions.
  • Resend: For transactional email delivery (e.g., password resets).
  • Razorpay / Stripe: For secure payment processing.

5. Contact Our Data Protection Officer

If you have any questions about our GDPR compliance, wish to exercise any of your data protection rights, or want to request a Data Processing Agreement (DPA), please contact our privacy team at: privacy@aidni.io